Privacy policy

Last updated: April 9, 2024

At The Urban Charm, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use and protect your data when you visit our website or interact with us.

1. Information We Collect:

Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment details.
Browsing Information: We collect non-personal information such as your IP address, browser type, device information, and cookies to enhance your browsing experience and improve our services.
Communication Data: If you contact us via email, phone, or social media, we may collect your communication preference and any information you provide.

2. How We Use Your Information:

Order Processing: We use your personal information to process orders, deliver products, and provide customer support.
Personalization: We may use browsing data and purchase history to personalize your shopping experience and recommend products tailored to your preferences.
Marketing: With your consent, we may send you promotional offers, newsletters, and updates about our products and services.
Analytics: We analyze data to understand user behavior, improve our website functionality, and optimize marketing strategies.

3. Data Sharing and Security:

Third-Party Service Providers: We may share your information with trusted third-party service providers for order fulfillment, payment processing, marketing, and analytics purposes.
Legal Compliance: We may disclose information in response to legal requests, to protect our rights, or to comply with applicable laws.
Security Measures: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Your Choices:

Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.
Cookies: You can manage cookie preferences through your browser settings and choose to accept or reject cookies.
Account Information: You can update or delete your account information by logging into your account or contacting us.
5. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.
6. Updates to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.

By using The Urban Charm website or providing your information to us, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [Insert Contact Information].

Thank you for trusting The Urban Charm with your personal information.